Privacy Policy

2. General information on data processing

We process personal data only where this is necessary for operating the website, responding to enquiries, preparing and carrying out projects, or complying with legal obligations. Processing is based in particular on Art. 6(1)(a), (b), (c) and (f) GDPR.

3. Access data and server log files

When you visit the website, technically necessary access data may be processed. This may include IP address, date and time of access, requested page, browser type, operating system, referrer URL and transferred data volume. Processing serves the technical provision, stability and security of the website.

4. Contact forms, email and project enquiries

If you contact us via a contact form, by email or through a product enquiry, we process the information you provide, such as name, email address, phone number, country, company, topic, message and product-related details. We use this data to respond to your enquiry, provide technical advice, prepare quotations and communicate about projects.

Mandatory fields are marked as such. Without these details, we may not be able to process your enquiry.

5. Cookies, local storage and consent management

We use the Usercentrics Consent Management Platform provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, to obtain, manage and document your consent. In particular, your consent or refusal decision, the date and time of that decision, device information, consent ID, banner language and the version of the consent notice may be processed. Usercentrics processes this data on our behalf.

The processing is necessary to comply with our legal documentation and accountability obligations under Art. 6(1)(c) and Art. 7(1) GDPR. Your selection is also stored locally in your browser. According to Usercentrics, consent data is retained for one year and processed within the European Union. Further information is available in the Usercentrics Privacy Policy.

Technically necessary services are required to operate the website. Functional analytics and marketing services are activated only after your explicit consent under Art. 6(1)(a) GDPR. You can change your selection or withdraw your consent with effect for the future at any time via “Cookie settings” in the footer.

6. Analytics, tracking and conversion measurement

After you have given consent, Google Tag Manager, Google Analytics, Google Ads Conversion Tracking and Conversion Linker provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, may be used. These services are used to manage tags, statistically evaluate website use, and measure contact and advertising conversions. The data processed may include IP address, device and browser information, pages visited, referrer URL, usage and click behaviour, and online identifiers.

We also use Microsoft Clarity provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, only after consent. Clarity helps us understand website use and usability by analysing interactions such as clicks, scrolling and page rendering. Input fields are masked in accordance with Microsoft's specifications.

The legal basis for each of these services is your consent under Art. 6(1)(a) GDPR. Processing by affiliated Google or Microsoft companies outside the EU or EEA cannot be ruled out. Details about recipients, retention periods, technologies used and possible transfers to third countries are available at any time under “Services” in the cookie settings. Additional information is available in the Google Privacy Policy and the Microsoft Privacy Statement. We do not load these optional services without consent.

7. Downloads and technical documents

The website may provide technical datasheets, product information and legal documents. When opening or downloading files, technically necessary access data may be processed in order to provide the files and maintain website security.

8. Recipients and service providers

Personal data may be shared with technical service providers, hosting providers, email service providers or project-related partners where this is necessary for website operation or handling your enquiry. Personal data is not sold or disclosed for unrelated advertising purposes.

9. Retention period

We retain personal data only for as long as required for the relevant purpose or as required by statutory retention obligations. Enquiry and project data may be stored for the duration of the business relationship and in accordance with commercial and tax retention duties.

10. Your rights

Subject to the statutory requirements, you have the right to access, rectification, erasure, restriction of processing, data portability and objection to certain processing activities. You may withdraw consent at any time with effect for the future.

You also have the right to lodge a complaint with a competent data protection supervisory authority.

11. Data security

We take technical and organisational measures to protect personal data against loss, misuse, unauthorised access and accidental disclosure. These measures are adapted in line with technical developments.

12. Updates to this Privacy Policy

This Privacy Policy may be updated if legal requirements, technical functions or our website services change.

Last updated: July 2026